Proofs
Proof and status links
FastProof and production proof records can be tied back to the account email after review.
Create / sign inMy Arvico
Proofs, Saved Fits, Reorders, and Account Tools
Use the same email you used for FastProof, quote review, or payment. Customer-account access keeps order history, proof status, and reorder actions scoped to the signed-in buyer.
Secure access
Create or sign in to your Arvico account.
Use the same email entered on FastProof, Match My Frame, Replacement Graphics, or Request Quote. Shopify handles secure account access and passwordless/password recovery behavior depending on the account mode. Arvico uses the signed-in email boundary for future saved fit records and reorder support.
Reorders
Saved fit support
Confirmed replacement graphic dimensions and fit notes can become faster reorder references.
Saved fit recordsCreate or sign in before switching buyer emails
Customer access is handled by Shopify. Sign in with the buyer email that should own proof history, saved fit records, and reorder support.
Create / sign inPublic, member, and partner tiers
Public price is visible first. Registered-member and partner prices are applied after account approval and quote lock.
View partner programDocuments and after-sales
Formal PI, invoice, tracking, QC notes, and damage/return handling are tied to the reviewed order record and staff uploads.
Billing and releaseAccount toolWhat a buyer should seeCurrent action path
Order list and statusShopify account shows visible Shopify orders. FastProof and custom review statuses are also sent by proof/status email links until the full authenticated SEG portal is enabled.Open Shopify account, order status, or the FastProof proof/status link from email.
Proof and billingProof approval records customer approval only. A billing review/payment link follows when the job is commercially ready.Approve proof, return to proof if needed, then review the billing page before payment.
Tracking and logisticsTracking appears in Shopify fulfillment emails/account when available. Non-standard route, show-site, liftgate, remote Canada, and split shipments remain review items.Confirm destination, contact, in-hand date, and delivery constraints.
Reorder / rerunRepeat graphics can reference old order, saved fit, prior proof, material, quantity, and destination.Use Request reorder quote; production does not restart until proof/order/payment approval.
Invoice / PIFormal invoice, proforma invoice, ACH/wire/card instructions, and tax-exempt handling are issued after staff quote review.Request invoice/PI in quote notes or after billing review.
QC / aftersalesQC photos or inspection notes can be attached to the order record when staff uploads approved, redacted evidence. Damage/return claims need photos, packing condition, and carrier status.Reply to the order email or request support with order/proof reference.
Can I switch buyer emails?Yes. After signing in, use the account control to log out, then sign in with the next buyer email. Keep partner and client emails separate when channel protection matters.
What about passwords and reset?Account access is handled by Shopify's customer account system. Use Shopify account sign-in for recovery or passwordless access depending on the store account mode.
Where are discounts and partner tiers?Public, registered-member, and partner pricing are account-reviewed. Final discounts are not released until Arvico approves the account tier.
Payment methods and PI
Review card, ACH, wire, PO, deposit, approved terms, and when a formal proforma invoice is issued.
Payment MethodsProduction and tracking
Understand the proof, billing, production, QC, packing, and fulfillment checkpoints before a job ships.
Production StatusMember and partner tiers
Public, member, trade, and strategic partner pricing are account-reviewed before private discounts are shown.
Account PricingWarranty and custom print policy
Custom SEG graphics are proof-driven; damage, carrier issues, remakes, and fit disputes need documented review.
Warranty / Custom PrintIf a proof cannot be generated automatically because the uploaded artwork size or aspect ratio is too far from the requested size, Arvico will notify the buyer, request corrected artwork/details, and keep the job in human review instead of silently failing.
Procurement confidence
Fit, proof, and shipping clarity before production release.
This is the trust layer buyers need before switching suppliers: what Arvico reviews, what can stay unknown at intake, how pricing/payment are handled, and what evidence can be attached to the order record.
Fit reviewedStart with frame photos, outside size, visible graphic size, current supplier/model if known, or an old order reference. Unknown details can be resolved during review.
FastProof boundaryAI-assisted intake can flag artwork and fit questions. Human review controls final production release when risk exists.
Shipping confirmedHardware, oversize, show-site, residential, lift-gate, Canada, Mexico, and multi-location shipments are confirmed during review.
Saved fit recordsAfter a frame fit is confirmed, the setup can support easier campaign refresh and replacement graphic reorder.
Why Arvico
Factory-direct SEG review, not a blind catalog checkout.
Factory-led workflowProduction, proof review, QC, packing notes, and aftersales are handled as one reviewed workflow instead of a blind catalog checkout.
Daily shipping disciplineRoute, packing, freight allowance, and shipping exceptions are confirmed during review so buyers understand what is included before release.
AI where it reduces riskAI-assisted FastProof helps intake artwork risk notes, fit questions, and QC direction while human review controls final production release.
QC evidence
Production checks buyers can understand.
QC
Backlit density checkLightbox graphics are reviewed for visible output risk before release.
ReviewPack
Carton / edge protectionPacking notes can be attached to the order record for hardware and oversize shipments.
RecordShip
Carrier handoffTracking and exception handling are tied to the approved quote and ship-to ZIP.
TrackBuyer guides
Useful instructions, not thin SEO pages.
Buyer assurance
Start with partial informationBuyers can begin with photos, old model details, visible size, or artwork links, then Arvico asks for missing fit details.
Review before releaseFit risk, artwork risk, freight exceptions, and billing readiness are checked before production starts.
Premium positioningSEG lightboxes, replacement graphics, and frame-matching review are supported by AI-assisted FastProof intake and human production review.
Payment and invoice handling
Payment comes after proof/quote review, not before risk is understood.
Small and standard ordersCard payment through Shopify/draft invoice is the simplest path after quote and proof review. Card processing cost is normally built into the public price unless a separate policy is approved.
B2B purchase ordersACH, wire, check, or net terms can be offered after account approval. A PI/invoice should show product, freight allowance or shipping line, tax/exemption status, and payment instructions.
International entitiesHK/HSBC, PayPal, cross-border card, and wire fees need owner/accountant policy before public wording. Keep public copy neutral: payment instructions are issued after billing review.
Contact points
Make procurement feel reachable.
United StatesSales, account support, proof coordination, and U.S./Canada delivery review.
China productionManufacturing, print production, QC support, packing review, and order follow-up.
Vietnam productionAdditional production-route support for qualified projects and regional capacity planning.